Jakarta, hitclubapk3 Indonesia
—
Deputy Chief of Police, Commissioner General Dedi Prasetyo
admitted that the National Police’s response to public reports was still slow compared to the Fire Department (Damkar).
“In the field of SPKT (Integrated Police Service Center), according to public reports, it is slow
quick response time
.
Quick response time
“The UN standard is under ten minutes, we are still above ten minutes, we also have to improve this,” said Dedi during a working meeting with Commission III DPR RI, Tuesday (18/11).
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Dedi said that people now often report complaints to the Fire Department because their response is faster.
“Now it is easier for people to report everything to the Damkar because of the Damkar
quick response
it’s fast,” he said.
Therefore, said Dedi, his party will now improve the Polri 110 call center service. He hopes that the public will access this service.
“With the 110 optimization changes, we hope that every public complaint can be responded to in under 10 minutes,” he said.
In his efforts to make improvements, Dedi said that the National Police had carried out an evaluation by creating a guidebook for Polri members.
“We’ve written a book
do and don’t
which is a guideline for members of the National Police.Then there is increased internal supervision, this is what the public is complaining about.Why does arrogance occur?Why do deviant behaviors occur?
abuse of power
?”Our supervision is not strong enough,” he said.
Furthermore, Dedi ensures that the Bhayangkara Corps continues to improve to encourage the acceleration of Polri reform.According to him, the Police will always improve themselves.
Dedi said the National Police had formed a reform acceleration team to respond to every public demand for their institution.
“We have recorded the demands. Then we have also recorded the demands from human rights activists. There are also those from the Sara Institute who have compiled research related to problems within the National Police. We have also recorded everything and we have taken quick steps in accordance with the direction of the Chief of Police to carry out or form a team to accelerate the transformation of the National Police,” said Dedi, quoted from
Between
.
Dedi said that since the beginning of 2025, the National Police has detected and constructed police performance to improve quality.
“So in early January we detected and carried out an evaluation,” he said.
To achieve the success of reform, said Dedi, the National Police is collaborating with many parties, one of which is the Kompas Research and Development team to map out the main tasks that can be improved.
The three main tasks of the National Police that get the best points are maintaining security and public order (harkamtibmas).The other two that follow, namely law enforcement and public services.
“Harkamtibmas got quite good points. This means a positive response from the community regarding the main tasks,” he said.
(fra/fam/fra)
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