Jakarta, hitclubapk3 Indonesia
—
Financial Services Authority (
FSA
) set
time limit
bank accounts are in the dormant category.
Dormant account
is a bank account that is inactive because there have been no transactions by customers for a long time.
This provision is contained in the Financial Services Authority Regulation (POJK) Number 24 of 2025 concerning Account Management at Commercial Banks.
Chief Executive of OJK Banking Supervision, Dian Ediana Rae, said the regulation was issued as a strategic step to encourage standardization and strengthening account management governance in the banking sector.
ADVERTISEMENT
SCROLL TO CONTINUE WITH CONTENT
“With the implementation of this POJK, account management must be carried out by paying attention to good governance to ensure protection for all customers and prevent fraudulent or abusive practices,” said Dian in an official statement, Wednesday (19/11).
Dian said that the POJK stipulates that banks need to divide account classifications into three
.First,
An active account is an account that has income, withdrawal or balance checking activities.
Second,
An inactive account is an account that has had no income, withdrawal or balance checking activity for more than 360 days or 1 year.
Third
, a dormant account is an account that has had no income, withdrawal or balance checking activity for more than 1,800 days or more than 5 years.
Based on this POJK, continued Dian, banks must have policies and procedures and carry out supervision in managing accounts.Banks also need to ensure that customers find it easy to activate and close accounts through bank channels via physical office networks and digital networks.
POJK also regulates the rights of customers and banks in opening and managing accounts.Customers are also required to provide correct information, update data, and have good faith in their relationship with the bank.The bank will display customer account status in digital and physical channels as a medium for communication with customers.
In addition, this provision stipulates that banks must have policies and procedures for administering customer accounts, including determining criteria for inactive and dormant accounts, communication mechanisms to customers, as well as charging administration fees and interest.
Then, the bank must also have a system that can flag accounts.The bank also provides an account reactivation or closure feature through the available channels.
Lastly, banks must protect personal data and customer confidentiality through the application of consumer protection principles, APU-PPT-PPPSPM, anti-fraud strategies, and risk management in every aspect of account management, including stricter supervision of inactive and dormant accounts to prevent account misuse.
[Gambas:hitclubapk3 Video]
(fby/pta)
Read More: List of 42 National Teams Qualifying for the 2026 World Cup
Read More: Title not found
